Terms & Conditions


  1. When these terms and conditions apply
    1. These terms and conditions apply to use, store, manage, share and collaborate medical documents using DrBox.com.au by any user/ healthcare professionals/doctors and customer (you, your) through the website at DrBox.com.au (website, Mobile app, desktop executable). By uploading documents and patient records or using this customized medical recording and workflow engine (DrBox.com.au), you agree to be bound by these terms and conditions. No variation to these terms and conditions will be valid unless DrBox.com.au expressly agrees to the variation in writing.


  1. 2.              Creating your profile in DrBox.com.au
    1. Healthcare professionals or any users can create their login and profile in DrBox.com.au.
    2. DrBox.com.au will charge a monthly fee for use of this cloud based service
    3. DrBox.com.au will provide their service using application on any device namely laptop, mobile and tablets
    4. what features and functions are available in DrBox.com.au is what an user (legitimate user of DrBox.com.au) can consume as services. Any feedbacks from users are welcome, however DrBox.com.au cannot commit to its delivery.
    5. All fees and charges will be charged at the beginning of the month.
    6. While DrBox.com management will try its best to keep the application live 99.8% times, however there can be downtime and users agrees to this while signing to   DrB ox.com.au
    7. 7.      DrBox.com.au management has the right to terminate the user login in DrBox.com.au at any point due to misconduct or wrong use of DrBox.com.au.
    8. 8.      You agree to use the system/application as is. We may update or release new features from time to time however while purchasing the membership you agree to get what is already built and available on that day of membership.
    9. 9.      Any new features or functions may also increase the price of membership.
    10. 10.  DrBox.com.au has the rights at any point to change the membership pricing.


  1. 3.              Managing your specialist doctors and General Practitioners data whose patients you treat in DrBox.com.au
    1. As an user (mostly specialist doctors) you will be able to create your doctors list whose patients you manage. Example –you can be an anesthetist and provide anesthesia for a patient belonging to a surgeon.


  1. 4.              Managing your practice days and duty calendars in DrBox.com.au
    1. You can manage the frequency of your work or practice for this practice center or this doctor
    2. You agree that this frequency will create the folders for this doctor for this frequency automatically.


  1. 5.              Creating folder with patient name
    1. DrBox.com.au provide automatic creation of sub folders within your doctors folder like year and month
    2. within this subfolder you have to create a patient folder
    3. 3.      DrBox.com.au will automatically create sub folders within this patient folder where you can store this patients documents


  1. 6.              Uploading DrBox.com.au with your patient or other documents
    1. As a doctor managing this patient, you can either create a patients history manually or you can also use the patient history questionnaire to be mailed to patient to provide you with the answer.
    2. You can upload this history in patients Questionnaire folder
    3. You will upload all the documents within the respective folders using the upload functionality of DrBox.com



  1. Managing alerts and reminders
    1. You can create alerts and reminders using DrBox.com.au



  1. Deleting records
    1. You take all responsibility for uploading and managing your patients record.
    2. You take responsibility of deleting or wrongly deleting any record.
    3. You will not held DrBox.com.au responsible for any of your actions in this application.


  1. 1.  Retrieving records
    1. DrBox.com.au will try to retrieve any records that are deleted by retrieving it from the backup. However you understand that it is a backup and may not have the up-to-date view of all your records.
    2. 2.      Any data retrieval will be charged on an hourly basis.


  1. 2.  Managing electronic consents
    1. You can use electronic consent allowing patient to give consent fir financial and medical outcomes.
    2. 2.      You understand that electronic consent should be read in conjunction with prevailing digital signature laws along with medical laws.


  1. 3.  Ownership
    1. All documents are yours.
    2. The application including mobile apps and users data belongs to DrBox.com.au


  1. 4.  Exiting from DrBox.com.au
    1. You can exit out of DrBox.com.au at any point of time.
    2. DrBox.com.au will not refund any part payment for that month.
    3. DrBox.com.au will not provide you any backup or deletion. You can arrange to take your backup or deletion from the or in the application.


  1. 5.  Data issues, information mismatch
    1.  DrBox.com.au will not resolve any of your data issues or mismatch.
    2. 2.      DrBox.com.au provides you with the application. You agree to configure this application according to your needs and work within the boundaries of DrBox.com.au




  1. Governing law
    1. The laws of New South Wales (NSW), Australia govern these terms and conditions and each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of NSW.


Terms, Conditions & Disclaimers

Terms, Conditions and Disclaimers of Using the DrBox.com.au application and mobile application

Please read this agreement carefully before accessing or using the information and services available through the DrBox.com.au application and mobile application ("mobile app"). By accessing or using the application and mobile app, you agree to be bound by the terms and conditions below. DrBox.com.au may modify this agreement at any time, and such modifications shall be effective immediately upon posting the modified agreement on the mobile app. DrBox.com.au also has a comprehensive privacy policy, which applies to users of this application and mobile app. Please note that if you use DrBox.com.au, your use will be subject to the separate terms and conditions published on our application and mobile app. 

Copyright & Trademarks

Copyright in the material and trademarks on this application including mobile app are owned by DrBox.com.au. Unless otherwise indicated and you agree not to infringe any intellectual property rights owned by DrBox.com.au.

Use of the Information Displayed on this application including mobile app

You agree that information contained on this application including mobile app is for enabling your medical practice and manage your patient’s records only. You must not use this application including mobile app for any purpose that is unlawful or prohibited by these terms of use.

Information Does Not Represent Professional Advice

You acknowledge and agree that information uploaded by you and published by DrBox.com.au is intended for helping you to manage your patients record. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all documents and information’s, advice, services and other information provided through the application including mobile app or on the Internet generally. In no event will DrBox.com.au be liable to you or anyone else for any decision made or action taken by you or anyone else in reliance upon any information contained on or omitted from the application including mobile app.


DrBox.com.au cloud servers are located in Australia.

DrBox.com.au is secure site with necessary security and privacy policies in place. However if there is any security breach due to unforeseen circumstances, you do not hold DrBox.com.au liable for any damages whatsoever.

No Service Guarantee

DrBox.com.au provides no warranty to you that the services generally available through its application including mobile app will be uninterrupted or error-free or that defects in the service will be corrected. You also understand that DrBox.com.au cannot and does not guarantee or warrant to you that files available for downloading through the application including mobile app or delivered via electronic mail through the application including mobile app will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

Our rights to Use Information You upload with us

DrBox.com.au welcomes ideas and feedback from you about all aspects of the application including mobile app. We will not distribute, publish any information uploaded within your folders.(Please read our PRIVACY POLICY for more information as to how we deal with information you send to us.)

No Guarantee as to the Security of Your Information

While DrBox.com.au takes all due care in ensuring the privacy and integrity of the information you provide, the possibility exists that this information could be unlawfully observed by a third party while in transit over the Internet or while stored on DrBox.com.au systems or on DrBox.com.au application including mobile app. DrBox.com.au disclaims all liability to you to the greatest extent possible pursuant to law should this occur.

General Provisions

If any part of this agreement is held invalid that part shall be severed from this agreement and the remainder of this agreement will continue to be valid and enforceable. Termination of this agreement will not end those provisions that are capable of surviving the ending of this agreement. The laws governing this agreement will be the laws in New South Wales, Australia and you irrevocably submit to the exclusive jurisdiction of its Courts and its Appellate Courts and the jurisdiction of the Federal Court of Australia sitting in New South Wales. For the purposes of this agreement the words " DrBox.com.au ", "We", "Our" and "Us" refer to DrBox.com.au and "mobile app" to materials delivered on DrBox.com.au

Site Improvements

We may modify or discontinue this application including mobile app and the services available at it without notice or liability to you. It is the responsibility of the user to ensure that they abide at all times to the posted Terms and Conditions on DrBox.com.au app or Website.

Provide Accurate Information

You agree to provide true, accurate and complete information as prompted by the registration form, and maintain and update such information to maintain its truth, accuracy and completeness. Whenever you post any information on or to the Site, you agree to provide true, accurate and complete information. DrBox.com.aureserves the right to terminate your account upon the discovery that the information you provided or posted is not complete or accurate.

Your Password

You must safeguard the User ID and password you use to access this application. You authorise us to assume that any person using the app with Your User ID and password either is you or is authorised to act for you.


User Obligations

You agree NOT to do any of the following while using the Site:

  • Violate any applicable law or regulation;
  • Access, tamper with or use non-public or non-authorized areas of the application. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution;
  • Tamper with postings of other users;
  • Post logos, seals or slogans from third parties on any part of the other Site;
  • Solicit or gather any user's information available from the Site, such as other users' names and email addresses, for any commercial or business purposes or to transmit any unsolicited advertising, "junk mail", "spam" or "chain letters;
  • Do anything which would create or impose an unreasonable or disproportionately large burden or load on the Site;
  • Frame or link to the Site except as permitted in writing by DrBox.com.au;
  • Impersonate or misrepresent your affiliation with any person or entity.
  • not engage in conduct that is misleading or deceptive or is likely to mislead or deceive;
  • not make false or misleading representations about the goods or services they supply;
  • You will not use this app if you are not a doctor for managing and of your document. This application is solely for doctors to manage their patient’s documents and cases of another specialist doctor.
  • You will not use this site to find security or other vulnerabilities in this application In case you find any vulnerabilities or security issues, you will immediately notify at admin@drbox.com.au
  • Post or transmit any content that infringes a third party's intellectual property rights or rights of publicity or privacy;
  • Post or transmit any content that is unlawful, untrue, fraudulent, harassing, libellous, defamatory, abusive, tortuous, threatening, pornographic, harmful (including but not limited to viruses, corrupted files, or any other similar software or programs), overly disparaging or deprecating of DrBox.com.au or other users or otherwise objectionable;
  • Repeat any action after you receive warning or request to desist from DrBox.com.au , whether or not that action is explicitly stated in policies. This includes continuing to use DrBox.com.au service under the same account, a different account or reregistering under a new account after your membership has been temporarily suspended, indefinitely suspended or terminated, failure to respond to an email from DrBox.com.au regarding violation, dispute or complaint.

You agree to pay the subscription fee as levied from time to time. You may be notified by email of any change of fee. You agree to pay the subscription fee or any setup fee as stated while creating your account with DrBox.com.au. This subscription fee or setup fee can increase from time to time and you agree to pay the fee for all your future consumption of services of DrBox.com.au from the date of increase.



Without limiting DrBox.com.au ’s other remedies, we may issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide any services to You (a) if You breach any terms and conditions of this Use Agreement or the agreements incorporated herein by reference, including our written policies and procedures posted on the Site; (b) if We are unable to verify or authenticate any information You provide to Us; or (c) if We believe that your actions may cause legal liability for You, our users or for DrBox.com.au. Once temporarily suspended, indefinitely suspended or terminated, you may not continue to use DrBox.com.au service under the same account, a different account or reregister under a new account. Violations of this Use Agreement will be prosecuted to the fullest extent of the law and may result in additional penalties and sanctions, as defined below.

We expressly reserve the right to institute additional penalties and fees for repeated violations of the use Agreement and/or our written policies and procedures posted on the Site.



This application or any portion of this application may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by DrBox.com.au . DrBox.com.au and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel service requests or memberships in its discretion, including, without limitation, if DrBox.com.au believes that a User's conduct violates applicable law or is harmful to the interests of DrBox.com.au  and its affiliates.

Intellectual Property Policy

DrBox.com.au respects the intellectual property of others and expects our users to do the same. At our discretion and in appropriate circumstances, DrBox.com.au may terminate the accounts of users who infringe upon the intellectual property rights of others.

This is an electronic platform created using the technologies available at this point of time. We also took necessary care to manage your documents security and privacy. However due to unforeseen situation outside control of DrBox.com.au your documents are lost or damaged, you agree to spare DrBox.com.au from any financial or legal liability whatsoever of any kind.

DrBox.com.au  Privacy Policy

DrBox.com.au will always protect and maintain your privacy. This policy outlines how we collect, store, use and disclose the personal information that you provide us with. This Policy also confirms DrBox.com.au obligations under the Privacy Act 1988 (including the National Privacy Principles).

Why do we collect personal information?  DrBox.com.au is required to collect certain details of your personal information in order to provide you with services. If you don't provide us with the information required, we may not be legally allowed to provide you with services you want.

What personal information do we collect? We may collect information such as your name, physical address, email address, telephone number, bank account details or Pay Pal details, driver's licence number

How do we collect personal information? We collect personal information in a number of ways, including:

  1. When you complete DrBox.com.au registration process
  2. From publicly available sources of information like Medical Journals, Market Research;
  3. When you visit our website, Facebook page and other pages that we own and manage;
  4. When you visit external pages through our portals
  5. During recordings of call made when you contact us. These calls may be recorded for training, quality and business purposes; and

We may also collect information by other means and will take all reasonable steps to inform you if and when we do.

Who may we provide your personal information? DrBox.com.au will not disclose your personal information within and outside Australia unless required by law. We may disclose your personal information to legal and/or debt collection agencies as below:

  • Your authorised representatives or legal advisors;
  • Our professional advisors including lawyers, accountants, tax advisors and auditors;
  • Debt collection agencies and other parties that assist with debt-recovery functions;
  • Law enforcement bodies to assist in their functions, Courts of law or as otherwise required or authorised by law;
  • Regulatory or government bodies for the purposes of resolving customer complaints or disputes both internally and externally or to comply with any investigation by one of those bodies ; and


How accurate is the personal information we hold about you? We take all reasonable measures to ensure that the personal information we hold is accurate, complete and up-to-date. However, the accuracy of your information is largely dependent on what you provide us. To ensure that we have your most current and accurate personal information, please contact us when your information changes (e.g. if you change your name or move house).


What security measures do we use to protect your personal information?  The security of your personal information is given a high priority. We take all reasonable steps to securely store your personal information so that it is protected from unauthorised use, access, modification or disclosure. This includes both physical and electronic security measures.

Protecting your account from unauthorised access?  Anyone who knows your account ID or online username and password can access your account. You must keep your PIN, username and password secure and only share these details with people you authorise to access and manage your DrBox.com.au account. DrBox.com.au accepts no responsibility for information disclosed to parties who know your PIN, username or password.

Can you access the personal information we hold about you?  Yes, however there are some exceptions by law which we will explain if relevant to your request. To request your personal information, contact us. We may charge reasonable costs for actioning your request. If you think your personal information may be inaccurate, incomplete or out of date, you can request it to be updated.

How can you report a breach of your privacy?  If you believe your privacy has been compromised, please email DrBox.com.au at the address provided on our Application including mobile app (admin@drbox.com.au). A member of our Privacy team will contact you within 10 business days.